Legal Case Manager

Premier personal injury firm hiring a Legal Case Manager to manage case files from opening to settlement! This person will be responsible for responding to inquiries from external customers, internal team members and attorneys as well as making calls and reviewing documentation for important information using the company's internal database. Job Duties: Provide preliminary legal and administrative support to attorneys and staff Prepare and assist in legal documents Handle on average 80 out bound and inbound calls Outbound dialing will consist of follow up to customers' accounts, account verification, completion of necessary paperwork and detailed research Inbound calls will mostly consist of answering questions from customers related to their transfer Speak with customers and vendors on the phone while entering in notes Oversee a list of clients to contact daily regarding the documentation that needs to be completed Process documents, emails and any messages that require immediate attention Various other duties as assigned Job Requirements: High School Diploma At least three years of customer service experience Proficient with computers, email and Google Drive Must have the ability to work with patience and courtesy in customer relations Excellent verbal and written communication skills Quick thinker with the ability to multi-task Detail oriented with the ability to easily track documentation Bilingual a huge plus!$18.00 - $19.00/hr DOE
Excellent benefits, PTO, Holiday Pay, Retirement and plenty of room for growth!