Overview:
The Alarms team builds products to prevent crime and keep people safe in emergencies. Customers use our devices, software, and virtual guard service to detect and respond to immediate threats ranging from criminal activity to environmental disasters. Join us to develop technology that makes the world a safer place.
Your Product Specific Scope includes:
Core experience: Alarm software platform, including site configuration and alarm rules engine.
Virtual guard: How we protect sites with remote professional monitoring.
Visualization + Reporting: Helping customers manage system health and gain insights from historical events.
Responsibilities:
Launching new products and features in collaboration with Design, Engineering, and Marketing.
Gathering customer feedback and digging into customer use cases to understand their needs and to prioritize feature development.
Defining internal processes and tracking metrics to optimize customer experience.
Training and educating our Sales team on new product features and releases.
Partnering with the Sales team to close strategic customer accounts.
Making data-driven decisions to define and optimize product pricing.
Establishing technology partnerships with complementary tech companies.
Requirements:
Minimum of 5 years of experience in a business oriented function
Undergraduate degree in Computer Science, Electrical Engineering, or quantitative field.
Strong technical understanding, ability to establish credibility with engineers and customers alike.
Willingness to roll up your sleeves and dig into data.
Ability to communicate effectively with technical and non-technical cross-functional teams.
Experience as a startup founder or selling enterprise products is a bonus.
US Employee Benefits:
Verkada is committed to investing in the holistic health and wellbeing of all employees and their families. Our benefits and perks programs include, but are not limited to:
Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under most plans and 80% for family premiums
Nationwide medical, vision and dental coverage
Health Saving Account (HSA) and Flexible Spending Account (FSA) with tax saving options
Expanded mental health support
Paid parental leave policy & fertility benefits
Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
Professional development stipend
Wellness/fitness benefits
Healthy lunches and dinners provided daily
