at Back to Basics Learning Dynamics in Wilmington, Delaware, United States
Seeking a Language Services Manager for our Language Department
Under the direction of the Director of Operations, the Language Services Manager for the Language Department provides leadership, training, and supervision of translators as well as the Interpreter coordinator. This position is Part-Time at an estimated 25 hours per week. Location: This position is in-person in our Wilmington, DE office.
Hours: During office hours between 8:00 am to 5:00 pm (Some after-hour communication is required, and specific hours are to be determined.
Employment Type: This is a Part-time position between 20 to 25 hours a week, M-F
Position Responsibilities+ P rovides leadership, training, and supervision of qualified language translators to facilitate and provide language access to parents, families, schools, entities, and medical facilities.
+ Supervises the coordination of translators, and other staff within the Language Department, using web-based productivity, scheduling, and collaboration tools.
+ Review documents for accuracy and readability while maintaining the context and intent of communication for clients.
+ Coordinate academic, technical, and legal compliance of work for clients.
+ Participates in continuous improvement processes to identify language access improvements and efficiencies in the department.
+ Participate in the development of policies and strategies and carry out their implementation.
+ Provide technical assistance and customer service to internal and external stakeholders and support for data reporting and analysis.
The above list is a summary of the functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.Experience and Qualifications+ Sound judgment, initiative, professionalism, flexibility, and aptitude for administrative detail.
+ Great time management and prioritization skills with the ability to thrive in a fast-paced environment.
+ Bachelor's degree from an accredited university in education, foreign language, or a related field.
+ Three (3) years of professional experience (administrative/office experience required).
+ Must possess exceptional communication skills and be able to effectively multi-task.
+ Evidence of fluency in English and another language is a plus.
+ Proficient in Microsoft Word, Excel, and PowerPoint; and Adobe Acrobat
Back to Basics Learning Dynamics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training.
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