At THE COLLECTION, we provide a level of professional service that truly sets us apart from the rest. Our employees are a valuable resource and an essential part of why we are able to provide our customers with the best. THE COLLECTION is not your typical dealership; we have an extraordinary elite team of employees and we are looking to grow that team with passionate, motivated people. If you have interest in working in a fast-paced, high-reward industry, you've come to the right place. There's plenty of room to grow at THE COLLECTION!The Collection is currently seeking for a highly professional, responsible, and experienced person to assume the position of Service Advisor for our Lamborghini team. In order to effectively fill the position, the individual must be able to conduct themselves and speak in a professional manner. For accurate problem-determination, experience in the automotive industry is necessary. Because, Service Advisor will be directly dealing with the customer, a genuinely friendly and customer service-oriented attitude is necessary. The requirements listed below are representative of the knowledge, skill, and/or ability required.What We OfferMedical, Vision, and Dental InsuranceVoluntary Hospital Indemnity, Accident and Critical Illness Insurance available401k PlanPaid time off and vacationWork Perks: Employee of the Month, Birthday off, Milestone and Performance RewardsTraining OpportunitiesEmployee Vehicle Purchase PlansEmployee Appreciation EventsFlexible Work ScheduleDiscounts on products and servicesDiscretionary Sign-On Bonus/Relocation assistanceResponsibilitiesProvide your customers with the very best service, including resolving customer complaintsProcess all service functions in CDK, Excel, Word & OutlookUnderstand how to properly write up a repair order and its requirementsUnderstand the appointment process, car terminology, and how repairs are performedWork with body shops and extended warranty companies to provide estimatesProvide customers with proper estimates, quotes, labor prices, parts prices, explain shop supplies, explain repairs to vehicles.Collaborate with technicians and provide proper estimatesQualificationsGood organizational skills and ability to manage multiple priorities3+ years of relevant experience in a luxury automotive dealership is desiredProfessional with great sales and customer service skillsCapable of making the best decision that will benefit the customer and the companyThe drive to succeed in a fast-paced, high-volume environmentClick here to learn more about THE COLLECTIONPhysical Requirements: Regularly required to sit at a computer terminal for extended periods, use hands to operate a keyboard and telephone, ability to stand, walk, bend, stoop, reach, and lift up to 30 lbs. when needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.THE COLLECTION is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, work experience and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.THE COLLECTION reserves the right to require candidates to submit to a background check and drug screen in consideration of obtaining employment to the extent permitted by law.
