Job Title: Manager, Human Resources Job Status: Full-time Job Summary: Under limited supervision, the Human Resources Manager uses advanced skills gained through training and experience to provide day-to-day administration of policies and programs covering several or all of the following: recruiting, compensation and benefits, training, employee relations, performance management and HRIS administration, and for cultivating ACCESS' employer brand as a great place to work, and leading initiatives to improve employee performance and experience. Routine contact with internal employees as well as external applicants, insurance agents, and vendors is required to obtain, clarify, or provide facts and information.
Essential Duties and Responsibilities: Administer various human resources plans and procedures for the organizationAssist in the development and implementation of policies and proceduresPrepare and maintain employee handbook and other HR related manuals and documentsDesign and administer Human Resources policies and procedures and communicates with and educates management and employees on Human Resources policies and proceduresTogether with the ACCESS leadership team, responsible for the development and execution of the organization's excellent talent strategies encompassing employee recruitment, engagement, performance, efficiency, development, retention, and customer strategiesWork with ACCESS leadership team to create a high-performance culture, including developing staff productivity and performance benchmarksCreate a sustainable employer brand as a great place to work from the inside out to attract, hire, and retain top talentDevelop internal advisory committee to help inform initiatives to improve and maintain ACCESS' organizational culture and ways to make ACCESS a great place to workDesign and implement employee development initiatives including training, mentorship, and career planning programsSupport ACCESS-wide continuous improvement processes, including facilitating Quality Improvement Steering CommitteeCollect and measure relevant people metrics, including productivity and performance, time to hire, engagement satisfaction, and develop action plans accordinglyManage the employee performance evaluation management process including training, developing a timeline for completion, and tracking review process as well as provide guidance to management as necessary for trial period reviews, annual appraisals, and other performance initiativesCollect and analyze HR data for recommendations to managementAssess and develop policies and standard operating procedures (SOPs) for Human ResourcesConduct internal training for employees and/or management on internal processes, policies, and programsBuild and maintain an integration program between departmentsBuild and maintain a recognition program for the organizationPlan and implement a Diversity, Equity, and Inclusion programCreate and maintain a Mentorship and Shadowing program across departmentsEnsure compliance with all federal/state/local employment laws and regulationsMaintain currency in employment and benefit laws and other HR related mattersAssist with employee relations issues as necessaryLiaise between employees and management to respond to concerns regarding company policies and proceduresConduct stay and exit interviews with employees to understand employee experience and address any issuesMay lead and direct the work of othersThink strategically, recommending new approaches, policies, procedures, and initiatives for the HR department to support the mission of the organizationAnalyze data and use technology to proactively identify and diagnose business needs, opportunities, and develop solutions to meet those needsEvaluate current software, benefits, and recommend new approaches for employee benefits and new goals to retain employeesMay administer the employee benefit programs in compliance with federal regulationsMay reconcile the insurance invoices for the health, dental, vision, and life insurance and related COBRA offeringsMay coordinate annual open enrollment process and assists employees with claims resolutionMaintain compliance with various annual government reporting requirements including CMS and Form 5500 reportingMay administer the FMLA program for the organizationMay administer Worker's Compensation claim process for the organizationOperate standard office equipment and use required software applicationsPerform other duties and responsibilities as assignedKnowledge, Skills, and Abilities: Knowledge of:
Advanced concepts, principles, and practices of the various disciplines of Human Resources including Employee Relations, Recruiting, Compensation, Benefits, HRIS Administration, FMLA, Workers' Compensation and Performance ManagementAdvanced concepts, principles and practices of federal and state employment laws and practicesAnd prior use of Paylocity software(s) or similar HRIS systems is preferredAnd prior use of ClearCompany or similar applicant tracking systems is preferredAnd prior use of Performance Pro or similar performance management systems is preferredSkill in:
Excellent oral and written communication skillsExcellent interpersonal skillsProject managementCritical thinking and problem resolutionOperating standard office equipment and using required software applications for program areas and other applications, including Microsoft OfficeAbility to:
Communicate effectively, both orally and in writingGather information, identify linkages and trends, and apply findings to assignmentsInterpret and apply policies and identify and recommend changes as appropriatePartner with other functional areas to accomplish objectivesIncite enthusiasm and influence, motivate, and persuade others to achieve desired outcomesAttention to detail while maintaining a "big picture" orientationOrganize and prioritize multiple tasks and meet deadlinesWork independently as well as collaboratively within a team environmentHandle stressful situations and provide a high level of customer service in a calm and professional mannerEstablish and maintain effective working relationships both within the organization and with external partners, specifically community partnersEducational/Previous Experience Requirements: Minimum Degree Required:Bachelor's DegreeMaster's Degree preferredRequired Disciplines:Human Resources Management, Business, or a related field ~and~
At least five years professional level human resources experience providing the desired knowledge, skills and abilities based on assigned functional area is required or any equivalent combination of experience, education, and/or training approved by Human ResourcesPrior experience using HR related systems is requiredLicenses/Certifications: Licenses/Certifications Required at Date of Hire:PHR, SPHR, or SHRM-CP preferredWorking Conditions: Hours: Normal business hours, some additional hours may be required
Travel Required: Local travel up to 15%
Working Environment: Climate controlled office environment
