Great Day Improvements - Human Resources Generalist – Shared Services As the HR Generalist – Shared Services, you will be responsible for performing a wide variety of HR-related duties, including, but not limited to onboarding, data analytics, employee relations, training, performance management, offboarding, policy implementation, recruitment and retention, and employment law compliance. With a keen understanding of HR principles and practices, you serve as a strategic partner, addressing personnel needs and driving organizational success.
Essential Duties and Responsibilities: (Must be able to perform the essential functions of this position with or without reasonable accommodation)
· Oversees onboarding process. Collaborating with hiring managers and department heads to establish an onboarding schedule that includes orientation sessions, training modules, and introductions to key team members.
· Assist new hires in completing required onboarding documents, ensuring that all necessary documentation is accurately completed and submitted in a timely manner.
· Identify training needs and use data analytics in current HRIS system to identify and address training needs across the organization.
· Partner with payroll and ensure timely processing new hire paperwork, including tax forms, direct deposit setup, timecard set up, and benefits enrollment.
· Provide full-service administrative support on various HR projects, including performance management, onboarding, and open enrollment.
· Complete employment verifications, governmental reporting (EEO-1, Multiple Worksite Reports, Unemployment reports, etc.), and audit-required financial reviews as needed.
· Manage and process unemployment claims, ensuring timely and accurate submission, while also providing necessary documentation and representing the company in any related hearings or disputes.
· Ensure all government posting requirements are met across all locations, including federal and state labor law posters and internal company policies. Ensure HIPPA compliance is being met.
· Oversee the maintenance of all personnel files and work on plans to improve cross-company file practices and processes.
· Investigate employee complaints or conflicts, working to resolve issues in a fair and impartial manner.
· Work with Communications and Culture to improve inclusion and a sense of belonging as part of rewards and recognition.
· Design and maintain HR Metric dashboards to provide real-time insights into key metrics such as employee turnover, hiring rates, and training completion.
· Regularly analyze data in HRIS to identify trends and partner with Director of HR to review and share with leadership.
· Assist in regular surveys to measure employee satisfaction and engagement, using data to inform management and suggest changes.
· Use predictive analytics to forecast HR needs such as staffing levels and budget allocations.
· Use data to assess the effectiveness of training, recommending modifications based on completion rates and feedback.
· Assist with analytics, reporting, and onboarding during mergers and acquisitions.
· Assists in the development and implementation of personnel policies and procedures.
· Participates in administrative staff meetings and attends seminars.
· Maintains professionalism and confidentiality of employment information.
· Performs other duties of a similar nature as required.
Job Behavior Factors · Communication: Use active listening skills to better understand others' perspectives, behaviors, or motivations.
· Initiative: Generate and explore creative, imaginative approaches to problem-solving, and seek continuous improvement.
· Professionalism: Remain calm and professional in stressful or ambiguous circumstances and help others manage stress.
· Teamwork: Show team spirit and treat team members with cooperation and respect.
· Bachelor's degree in Human Resources, Business, or related field, or similar major/equivalent work experience required.
· Experience: Two (2) to five (5) years related experience and/or training; or an equivalent combination of education and experience.
· Technical Proficiency: Proficient with Microsoft Office products including Word, Excel, Outlook, and PowerPoint. Experienced in using HRIS systems and data analytics platforms.
· Administrative and Clerical Procedures: Knowledge of administrative and clerical procedures such as word processing, managing physical & electronic files and records, and other office procedures.
· Customer Service: Knowledge of principles and standards for providing excellent customer service.
· Collaborative Tools: Proficiency in cloud-based collaborative applications such as Dropbox, Basecamp, Google Apps, iCalendar, and Outlook.
· Project Coordination: Demonstrated knowledge of coordinating all aspects of large and small-scale projects, events, and meetings.
Skills: · Effective Communication: Communicates effectively by writing clearly and informatively; adapts writing style to meet the needs of internal and external customers.
· Strategic Planning: Establishes long-range objectives and specifies the strategies and actions to achieve them.
· Organizational Skills: Exhibits excellent organization, attention to detail, and time management skills.
· Problem-Solving: Identifies complex problems and reviews related information to develop and evaluate options; implements solutions using logic and reasoning to identify the strengths and weaknesses of alternate solutions, conclusions, or approaches to problems.
· Active Listening: Gives full attention to what others are saying, takes the time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
· Interpersonal Skills: Excellent interpersonal skills; approachable, friendly, and welcoming personality.
· Judgment and Decision-Making: Provides excellent judgment and decision-making skills by considering the relative costs and benefits of potential actions to choose the most appropriate one.
· Data Analytics: Skilled in analyzing and interpreting HR-related data to inform decisions and improve organizational practices.
GDI is an Equal Employment Opportunity Employer #INDGDI
