Full job description ESSENTIAL JOB FUNCTIONS
Works under the general supervision of the Data Integrity Supervisor to analyze, review/validate, and
enter HR data and resolve a wide variety of moderately complex HR issues and inquiries based on
departmental and Human Resources policies and procedures. Serves as lead and back-up to Supervisor
in addressing department procedural issues or technical information system issues. Conducts team
training classes and new employee training for various procedures. Assists supervisor in
interviewing/selection to fill vacant staff positions. Leads and addresses more complex issues in
reviewing electronic forms to determine when they are acceptable for processing and completes data
entry of approved personnel transaction requests for related issues such as salary, final pay, and other
earnings. Analyzes and leads or completes data entry for new hires/promotions, transfers/salary
changes, separations, personal information, date of employment, etc. in accordance with departmental
procedures and processes in a timely manner. Reviews or enters requests for adjustments and
corrections. Ensures verification that data has been keyed accurately. Monitors and updates data stored
in HR systems. Confers with representatives from each division when necessary to eliminate any
discrepancies. Researches and resolves a wide range of questions and complaints with employees and
division representatives including collaborating with Information Technology as needed. Leads and
supports in maintaining files of personnel forms and routes copies to their last destination. Coordinates
with third-party vendor or directly responding to employment verification requests. Handles and
addresses relatively complex questions/problems from the divisions and preparing reports.
OTHER FUNCTIONS
Performs additional functions (essential or otherwise) which may be assigned. TYPICAL PHYSICAL DEMANDS
Must be able to communicate clearly both verbally and in writing. Requires the ability to operate basic
office equipment such as a telephone and personal computer to utilize various software applications to
prepare statistical data, spreadsheets, and reports and lifts and carries objects such as boxes of reports
weighing up to 15 lbs.
TYPICAL WORKING CONDITIONS
Work is performed in an office environment.
MINIMUM QUALIFICATIONS
Bachelor's degree in Business or Public Administration, Management Information Systems, or a related
field and four (4) years increasing responsible experience in professional HRIS/human resources data
management and integrity; or any combination of training and experience which enables one to perform
the essential job functions. Must have experience with general office software applications such as Word
and Excel. Professional experience in a senior/lead capacity preferred. Familiarity with Oracle HR
applications preferred.
The City Charter requires that City Employees must establish residence within Shelby County within six (6) months from date of Employment. Proof of residence will be required at the time of hire.
The City of Memphis is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Office of Talent Management at .
