Hozpitality - Senior Events Manager

Job summary
Prepares event documentation and ensures high-level serviceHandles complex events and maximizes revenueActs as primary contact and supports directors in their absence
Job seniority: mid-to-senior level
Responsibilities
• Coordinate with Sales and property departments for consistent service• Handle complex events and ensure seamless turnover• Maximize revenue through up-selling and enhancements• Act as primary contact for event planners on property• Manage group room blocks and meeting space• Execute sales and marketing strategies• Manage profitability of events• Provide exceptional customer service• Handle guest problems and complaints• Improve service performance
Requirements
• High school diploma or GED, 2 years experience in event management• OR 2-year degree in Hotel and Restaurant Management, Hospitality, or related major• No work experience required if holding a 2-year degree
Key Skills Needed
• Strong organizational skills• Excellent communication and interpersonal skills• Problem-solving abilities• Customer service-oriented
Benefits
• Comprehensive health care benefits• 401(k) plan with up to 5% company match• Employee stock purchase plan at 15% discount• Accrued paid time off• Life insurance and group disability insurance• Travel discounts and adoption assistance• Paid parental leave• Health savings account and flexible spending accounts• Tuition assistance and pre-tax commuter benefits• Other life and work wellness benefits