Hozpitality - Night Auditor

Job summary
Build and deliver memorable and unique guest experiencesTake ownership of the guest experience in all main areas of the hotelEmpowered to move about the space and do what needs to be done
Job seniority: entry level
Responsibilities
• Deliver a wide range of services that guide guests throughout their stay• Go beyond the traditional front desk role• Process operational needs• Address guest requests• Complete reports• Deliver quality meals• Share highlights of the local area• Make transactions feel like part of the experience
Requirements
• Creating a safe work place• Following company policies and procedures• Maintaining confidentiality• Protecting company assets• Upholding quality standards• Ability to stand, sit, or walk for extended periods of time• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds• Ability to reach overhead and below the knees• Bending, twisting, pulling, and stooping• Other reasonable job duties as requested
Key Skills Needed
• Excellent customer service skills• Strong communication skills• Ability to work in a team• Attention to detail• Positive attitude
Benefits
• Health care benefits• Flexible spending accounts• 401(k) plan• Earned paid time off and/or sick leave• Life insurance• Disability coverage• Other life and work wellness benefits