YOUR NEXT DESTINATION AWAITS Careers at Commonwealth Lodging Top Notch Talent + World Class Hospitality We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.
Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty
POSITION OVERVIEW: As the Housekeeping Supervisor, you are responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Executive Housekeeper's functions in his/her absence. You will supervise daily operations in maintaining the maintenance/sanitation of the guest rooms, public areas and pool/health club. May supervise the laundry operations. Recommend and implement procedural changes. Monitors inventories and expenses.
QUALIFICATIONS, EDUCATION & EXPERIENCE: High School Graduate or General Education Degree (GED): or Work Equivalent Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel systems is preferred. Minimum of 2 years of experience as a Room Attendant Prefer previous experience as Housekeeping Supervisor/Inspector Exert physical effort in lifting/transporting at least 25 pounds. Push/pull carts and other equipment up to 125 pounds. Endure various physical movements throughout the work areas. Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays. Knowledge of proper cleaning techniques, requirements and use of equipment RESPONSIBILITES: Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Use all chemicals in accordance with OSHA regulations and hotel requirements. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Verify room status on A.M. report; report discrepant rooms; prioritize and update status of check-out rooms. Coordinate breaks for assigned staff. Inspect supply levels of floor closets. Assign designated personnel to rectify any deficiencies. Check Room Attendant's carts for proper supplies, neatness, cleanliness and mechanical problems. Inspect rooms cleaned by assigned Room Attendants, using designated checklist. Directly contact Room Attendant and relay any deficiencies to be corrected. Inspect rooms, public areas/bathrooms, fitness center, pool area, offices and service areas after being cleaned by Floor/Lobby Attendants, using designated checklists. Directly contact respective personnel and relay any deficiencies to be corrected. Conduct training of staff as assigned. Complete all paperwork and closing duties before leaving. Review status of assignments and any follow-up action with manager and/or on-coming supervisor. Maintain guest confidentiality at all times. Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status.
