We are looking for a persistent Housekeeping Manager to join our collaborative team at Omni Hotels & Resorts in New Orleans, LA.
Growing your career as a Full Time Housekeeping Manager is a fantastic opportunity to develop excellent skills.
If you are strong in teamwork, creativity and have the right commitment for the job, then apply for the position of Housekeeping Manager at Omni Hotels & Resorts today!
Location: Royal Orleans Hotel
The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.
Omni Royal Orleans' associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.
Job Description: To assist in managing and directing of all Housekeeping functions. To participate in quality assurance for Housekeeping department and department cost control measures. To provide support to the in all areas of the Housekeeping Operation. To ensure Omni standards are met in all areas by monitoring quality assurance, and consistently setting a good example.
Responsibilities: Provides courteous, personalized, attentive, sincere, consistent guest service by responding promptly and efficiently to inquiries, request & complaints using guest service skills. Exhibiting hospitality while striving to exceed guest expectations. Resolves difficult or unusual problems arising with guests, while maintaining good guest relationships, demonstrating outstanding hospitality through the corrective action taken. Maintains open and clear communication with all departments and guests to ensure consistent service. Identify ways of improving the efficiency and effectiveness of our service to guests by actively participating in the Omni Service Tradition program. Assists Director of Housekeeping with all of the following departmental functions and concerns: assist with opening and the PM shift, maintaining turnover to an acceptable level, maintaining uniform control, purchasing and issuance, guest requests, monthly meetings, quality assurance in public space and guest rooms, linen and supply inventories, purchasing linen and supplies when needed, assist with scheduling, Kronos and payroll cost controls. Monitor Housekeeping inventories to ensure adequate levels are maintained. Maintaining close communication and interaction with Front Desk and Engineering departments, reporting all maintenance issues. Assist with overseeing the inspection, cleaning and servicing of all guestrooms including vacant rooms on a daily basis. Prepare and complete all reports needed. VIP's, Due-Out's V/D's etc. Identifies all cleaning defects and reassigns them to the responsible GRA. Completes a full inspection form for each GRA and forwards them to the Director of Housekeeping on a daily basis. Responsible for overseeing the house attendant, ensuring that they are working appropriately with GRA's, and that they are completing all daily house attendant duties/special projects. Participates in energy conservation efforts. Respects Hotel property and work areas by keeping them clean, well maintained, stocked, and properly stored. Eliminates waste of supplies. Assists in maintaining Omni standards of cleanliness and a consistent guestroom/guest experience. Assists in maintaining a highly motivated and trained staff that continually strives for excellence, in service and cleanliness. Qualifications: A minimum of one year prior Housekeeping leader experience. Hotel housekeeping experience required. Experienced in a PMS such as Opera or Epitome preferred. Must be highly motivated and have the ability to Multi-task. Strong technical, training and math computation skills. Must be able to work independently. Must have the ability to lead, motivate and develop others.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to View email address on jobs.institutedata.com.
Benefits of working as a Housekeeping Manager in New Orleans, LA:
? Career Growth Potential
? Company offers career progression opportunities
? Competitive salary
