We are looking to hire a brilliant Hotel Front Desk Receptionist to join our vibrant team at Holiday Inn Kansas City Downtown in Kansas City, MO.
Growing your career as a Full Time Hotel Front Desk Receptionist is a terrific opportunity to develop productive skills.
If you are strong in creativity, critical thinking and have the right mindset for the job, then apply for the position of Hotel Front Desk Receptionist at Holiday Inn Kansas City Downtown today!
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!Responsibilities:Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requestsMitigate customer complaints as neededGive every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbersConnect with the housekeeping department to ensure guest accommodations are readyBookkeeping: keep accurate records of all hotel guest account informationQualifications:At least one year of hospitality industry experience as a hotel front desk agent or similar position preferredDisplays impeccable interpersonal, time management, organizational skills, and customer service skillsHas previous experience or working knowledge of Microsoft Office and reservation management systemsMust have graduated high school, received a GED or equivalentHas experience answering telephone calls and troubleshooting stressful situationsAbout Company:Welcome to the Holiday Inn Kansas City Downtown!Nestled between the River Market and the Central Business District of Kansas City right down the street from the KC Street Car.The Holiday Inn Kansas City Downtown is a short 2-minute drive from the Charles B. Wheeler Downtown Airport (MKC) and a 20-minute drive from the Kansas City International Airport (MCI).The Holiday Inn Kansas City Downtown offers a very unique stay experience. The newly renovated rooms have amazing comfort, cleanliness, and service with a taste of luxury to all travelers visiting the city. Guests can expect Complimentary Wi-Fi access throughout the hotel. Access to a state-of-the-art fitness center.
Benefits of working as a Hotel Front Desk Receptionist in Kansas City, MO:
? Company offers great benefits
? Advancement opportunities
? Attractive package
