We are on the lookout for a proactive Hotel Front Desk Attendant to join our growing team at Hastings Country Inn in Hastings, MN.
Growing your career as a Full Time Hotel Front Desk Attendant is an amazing opportunity to develop valuable skills.
If you are strong in planning, negotiation and have the right drive for the job, then apply for the position of Hotel Front Desk Attendant at Hastings Country Inn today!
We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Responsibilities:Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requestsGeneral bookkeeping: ensure all hotel guest account information is accurate and up-to-dateWelcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card informationConnect with the housekeeping department to ensure guest accommodations are readyHandle customer complaints as necessaryQualifications:Well-versed in taking telephone calls and handling stressful situationsHigh school diploma, GED, or equivalentExcellent time management skills, organizational skills, customer service skills, and interpersonal skillsAt least one year of hospitality industry experience as a hotel front desk agent or similar position preferredExhibits working knowledge of Microsoft Office and reservation management systemsAbout Company:Hastings Country Inn is a newly updated hotel in Hastings. We are a property that is moving forward.
Benefits of working as a Hotel Front Desk Attendant in Hastings, MN:
? Learning opportunities
? Company offers career progression opportunities
? Attractive packageCompetitive Pay