Full Time / Part-Time Center Associate

This job application is for UPS Store in Cockeysville.The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.RESPONSIBILITIES :Delivers outstanding customer service to walk-in customers and telephone inquiriesContinuously practices good listening skills with customers, UPS Store team members, and leadershipTakes ownership of the customer's shipping needs and offers viable solutionsTakes action to learn all product and service offerings, alternative solutions, and industry trendsOperates all equipment, software, and devices in an expert fashion and is willing to teach othersMaintains a clean, organized, and safe working environmentPerforms other duties as assignedQUALIFICATION :Notary 1st preference.Positive and energeticRetail Customer Service Experience required (Minimun 6 Months)Exhibits an active attention to detailsHigh school diploma or GED requiredCareer driven for advancementFast learner with strong organizational skillsReliable/dependable (punctual and works when scheduled)Able to work a flexible schedule to include weekends (Saturdays and Sundays)Proficient computer skills, including Microsoft Office (Word, Excel, Outlook)Must have a reliable transportation to work everyday.Able to lift up to 50 lbs.