Full-Time - Front Desk Agent

Join our team at Fort Pontchartrain, a Wyndham Hotel, as a Front Desk Agent and be at the heart of our hotel operation, ensuring exceptional guest experiences. Warmly welcome guests, handle check-ins and check-outs, assist with inquiries, and maintain accurate records. Showcase your customer service skills, make guests feel valued, and contribute to creating unforgettable memories. This role requires excellent communication, multitasking, attention to detail, problem-solving abilities, and computer literacy.
A LITTLE ABOUT FORT PONTCHARTRAIN A WYNDHAM HOTEL: The Fort Pontchartrain Hotel is a modern hotel that pays homage to our city's rich history, midwestern hospitality, and offers a Motor City welcome. Our mission is to provide authentic, memorable, and distinct experiences for our guests to connect with the local community.
If you're ready to embark on a rewarding journey in the hospitality industry, apply now!
Job Qualifications:
High school diploma or equivalent 1+ years of front desk agent experience preferred Exceptional communication and interpersonal skills Strong conflict resolution and time management skills Ability to work various shifts, including afternoons, nights, and weekends Experience with OPERA Cloud and QUORE preferred