Front Office (Am-Pm)

Front Office (8AM-5PM) Location Bristol, TN : Job Title: Front Office (8:00am to 5:00pm Facility: Watauga Orthopaedics Location: Bristol, TN Job Type: Full-Time Monday - Friday 11:00a.m. - 8:00p.m. Date Posted: 01/02/2024 At Watauga Orthopaedics, our mission is to ensure our patients receive excellent care with a convenient, cooperative, and cost-effective atmosphere by providing experienced and efficient orthopedic and surgical expertise. We are looking for a reliable, positive person to join our team as a Front Office Clerk in our Bristol location, working 11:00a.m. - 8:00p.m.
Position Summary The duty of the Front Office Staff is to provide exceptional customer service by ensuring a positive patient experience for new and seasoned patients alike. This may include but is not limited to:
Registering and/or updating patient registrations completely and accurately. Checking-in and checking-out patients. Making return appointments. Ensuring all check-in paperwork is completed and scanned into the EMR system in a timely manner. Verifying insurance eligibility and updating insurance. Collecting any copay or coinsurance due at time of service. Keeping cash box balanced, and turning in TOS money at the end of a shift. Maintaining confidentiality of patient information May be asked to rotate between our Bristol, Kingsport, and Johnson City locations as needed Other duties as assigned Qualifications High school diploma or equivalent or higher education. Computer proficiency with Windows and Outlook experience. Good decision-making, communication, and organizational skills. Must be able to work independently. Must be able to multi-task and be flexible to accommodate the needs of their department due to the ever changing healthcare field. Job Type: Full-time
Pay: $13.00 - $15.50 per hour
Expected hours: 36 - 40 per week
Benefits:
401(k)401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Education:
High school or equivalent (Preferred) Experience:
Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred) Work Location: In person