Front Desk Monitor

Position: Front Desk Monitor The Front Desk Monitor answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door access.Stockholm Family Residence is a transitional family shelter residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/transitional-housingLocation: 99-103 Stockholm St. Brooklyn, NY 11221Minimum Qualifications:High school diploma or GED preferred. Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation. Must be able to perform diverse tasks with ease and maintain confidentiality. Certifications in security, CPR/First Aid, and Fire Safety (F-80) required, in accordance with regulatory mandates covering this program site.Front Desk Monitor Principal Responsibilities:Ensure that all clients sign in and out as required.Route mail and deliveries as required.Handle or assist in crisis intervention.Follow assigned procedures in emergency situations.Conduct rounds at residence as assignedPerform other related duties as requested.Employees receive an exceptional benefits package includingMedicalDental VisionPrescription coverageLife insurance,Retirement plan Educational Reimbursement Program (includes tuition and license/certification)Paid Time Off which is accrued monthly and roles over from year to year. In addition;Paid Birthday HolidayAnd much more…