Title: Front Desk Administrator
Location: Gaffney, SC
Pay: $15/hr
Schedule: Monday-Friday 8:30am to 5pm
Are you a friendly and organized individual with a passion for providing excellent customer service? We are seeking a Front Desk Administrator to join our reputable medical clinic in Gaffney, SC. If you thrive in a fast-paced environment, enjoy interacting with patients, and have exceptional communication skills, we want to hear from you!
Responsibilities:
Patient Check-In/Check-Out: Greet patients upon arrival, verify their information, and assist with the check-in process. Collect and process co-payments, verify insurance coverage, and schedule follow-up appointments as needed.
Appointment Scheduling: Manage appointment scheduling, including coordinating with healthcare providers, scheduling patient appointments, and sending appointment reminders.
Phone and Email Communication: Answer incoming calls and respond to patient inquiries via phone and email in a professional and courteous manner. Direct calls to the appropriate department or staff member as needed.
Medical Records Management: Maintain accurate patient records and ensure confidentiality of sensitive information. Retrieve and file patient records, update electronic medical records (EMR) systems, and assist with record requests.
Insurance Verification: Verify insurance coverage and eligibility for patients, process insurance claims, and assist patients with insurance-related inquiries and paperwork. General Administrative Support: Provide administrative support to clinic staff, including photocopying, faxing, scanning documents, and assisting with other clerical tasks as needed.
Qualifications:
-Previous experience in a medical office or healthcare setting preferred.
-Excellent customer service and interpersonal skills, with a friendly and welcoming demeanor.
-Strong organizational skills and attention to detail.
-Proficiency in computer applications, including electronic medical records (EMR) systems.
-Ability to multitask and prioritize tasks in a fast-paced environment.
-Knowledge of medical terminology and insurance billing processes is a plus.
Benefits:
-Competitive salary commensurate with experience.
-Comprehensive benefits package, including health insurance and retirement savings plan.
-Opportunities for professional development and advancement within the clinic.
-Collaborative and supportive work environment.
AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws..
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For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
Additional Skills (none specified)
