Job summary
The purpose of a Firearms Sales Associate is to provide exceptional customer service and expertise in firearms and related accessories.Greet customers with a warm and friendly demeanor, engaging them in meaningful conversations to understand their specific needs.Ensure compliance with all federal, state, and local laws and regulations pertaining to firearms sales and transfers.
Job seniority: entry level
Responsibilities
• Create a welcoming atmosphere and set the tone for a positive shopping experience in the firearms department.• Provide expert guidance and unbiased product recommendations based on customer requirements.• Maintain an organized and visually appealing firearms display area.• Process transactions accurately and efficiently, handling payments and necessary documentation.• Stay updated on current firearm trends, models, and industry news.• Address customer concerns and provide appropriate resolutions.• Establish and maintain long-term relationships with customers.• Conduct product demonstrations and explain technical specifications.• Utilize upselling and cross-selling techniques to maximize sales.• Participate in cross-training for flexibility in various departments and responsibilities.
Requirements
• High school diploma or equivalent; additional education or training in firearms safety is a plus.• Previous experience in firearms sales or a related field is preferred.• Knowledge of federal, state, and local laws and regulations regarding firearms sales and transfers.• Strong interpersonal and communication skills.• Excellent attention to detail and organizational skills.• Proficiency in using computer systems for transaction processing and record-keeping.• Strong commitment to maintaining a safe and secure shopping environment.• Demonstrated integrity, professionalism, and confidentiality in behaviors.
Key Skills Needed
• Exceptional customer service• Expertise in firearms and related accessories• Knowledge of firearms regulations and safety practices• Strong interpersonal and communication skills• Attention to detail and organizational skills• Computer systems proficiency
