JOB SUMMARY: Under the general supervision of the Specialty Courts Administrator, the Treatment Court Case Manager is responsible for providing casework services to participants enrolled in Drug Treatment Court and Sobriety Court. Primarily, the case manager will monitor progress with program requirements and refer clients to appropriate services including treatment and additional ancillary services. ABILITIES, KNOWLEDGE, AND SKILLS: Must possess excellent verbal and written communication skills with ability to clearly and coherently provide rational justification for proposed objectives and strategies. Must be able to operate basic office equipment such as PC, keyboard, calculator, printer, multi-line telephone, fax machine, photocopier, scanner, etc. Must have excellent proofreading skills. Must be proficient in the use of Microsoft Office programs and possess excellent keyboarding skills. Must be able to learn and use industry specific software and all other software applications used in the course of performing all job-related functions. Must be able to read and analyze, appraise, and organize court orders, statutes, procedures, guidelines, policies, and court rules. Must be able and willing to stay current with technology changes including the use of new software, hardware, and any related updates. Must have demonstrated ability to deal with a high volume of customers in a courteous and professional manner. Must communicate in a professional manner with case parties, attorneys, co-workers, and others. Must be able to prioritize and manage the demands of a large number of court cases. Must be able and willing to attend trainings for professional development. Must be able to perform job responsibilities and provide customer service in a bias-free manner. Must have knowledge of substance abuse and mental health pathology May be required to work some evenings, weekends, and holidays Possess knowledge of computer operations and have ability to document data as required by grant funding PRINCIPLE DUTIES AND RESPONSIBILITIES: The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Interview and screen treatment court referrals and make recommendation regarding program enrollment. Assess and evaluate offender for risk to community. Assess the causes of the offender's substance abuse, determine appropriate level of treatment and counseling and implement comprehensive treatment plans. Provide face-to-face guidance and report progress to related parties and the court. Participate in planning sessions to coordinate and problem solve with other criminal justice and human services agencies to address multiple problem areas affecting participants. Acts as a liaison with appropriate ancillary service agencies such as vocational, rehabilitation, education, transportation, legal aid, substance abuse, and other treatment services. Meet with participants on a regular basis to monitor progress and track compliance with court-ordered requirements. Monitor defendants' proposed employment, training, education, transportation, and/or living arrangements. Coordinate a team of service providers including both treatment and ancillary services. Complete bi-weekly court documents reflecting participant progress and attend biweekly court sessions. Transport participants to long term and local resource agencies when no other options are available. Monitor participants' sobriety by conducting observed urine testing when needed. Complete various assessments as required for federal and state funding. Complete written court reports and testify in court proceedings. Maintain confidentiality while working with sensitive information. Attend statewide and national conferences. May be assigned to work in any court location, as needed. May be required to work flexible hours which could include early mornings, evenings, weekends or holidays. May be assigned to occasionally work from home, as feasible, with reliable internet and personal computer. Perform other tasks as assigned. QUALIFICATIONS / EXPERIENCE:
A Bachelor's degree preferred or equivalent combination of education, training and experience in criminal justice, substance abuse, mental health, probation, child welfare, or other court setting. Possession of a valid Michigan driver's license with acceptable driving record. Demonstrated ability to work independently and simultaneously handle multiple tasks of varying degrees of difficulty. Ability to appropriately respond to crisis situations. Proficiency with standard office applications. Applicant must be female gender in order to collect urine from offenders of the same gender (bona fide occupational qualification (BFOQ)). OTHER REQUIREMENTS:
The individual in this position is an at-will employee. Must adhere to the Court's Model Code of Conduct for Judicial Branch Employees. Employment is dependent on background check, criminal history and fingerprint check, and drug screen. Applicant must complete County application form. SUPERVISORY RESPONSIBILITIES:
Direct Reports: None
Delegation of Work: Not applicable
Supervision Given: Not applicable
Reports To: This position reports to the Specialty Courts Administrator WORK LOCATION AND PHYSICAL DEMANDS:
Requires the ability to operate a variety of office equipment such as computer terminal, typewriter, telephone, fax machine, calculator / adding machine, printer and copier. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and pulling of objects weighing in excess of 25 pounds. Tasks may involve extended periods of time at a keyboard or workstation.
This position works in an office setting but some work is conducted in an unsecured environment using sound judgment regarding the supervision of defendants. Work can be performed in the community and in the offender's home/place of employment. There is automobile travel required to conduct home visits, attend meetings, and transport participants
