Experienced Tax Preparer

Job summary
Provide expert guidance and complete accurate tax-related forms for clientsAssist clients with IRS audit supportConduct face-to-face tax interviews and offer additional products and services
Job seniority: entry level
Responsibilities
• Provide expert guidance, explaining, preparing, and completing accurate tax-related forms for clients• Provide clients with IRS audit support• Complete E-filing and provide printed copies of returns for clients• Conduct face-to-face tax interviews with clients• Generate business growth and increase client retention• Answer client calls and tax-related questions• Collection and processing of clients' payments• Marketing and business generation efforts• Support office priorities through teamwork and collaboration• Mentor and support teammates
Requirements
• 2+ seasons of previous tax experience• Experience completing individual, trust, &/or partnership tax returns• Passion for providing extraordinary customer service• Excellent communication and interpersonal skills• Successful completion of the Jackson Hewitt Tax Knowledge Assessment• Experience working in a fast-paced environment• Strong attention to detail and accuracy• Bachelor's degree in accounting or related field preferred• Field Instructor, Remote Support, or Call Center certification a plus• Tax planning and audit support experience preferred
Key Skills Needed
• Expertise in tax preparation• Strong customer service skills• Excellent communication and interpersonal skills• Attention to detail and accuracy• Ability to work in a fast-paced environment