Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.
We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.
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Summary: We are looking for an Employee Experience Analyst to design and deliver programs and projects that employees are proud of! We are looking for an individual with confidence and expertise in both technical systems, as well as building relationships and working cross-functionally complex organizations. This opportunity is perfect for someone who wants to develop their skills in designing and executing programs related to employee listening, orientation/onboarding, and employee experience/engagement. Join us as we redefine the employee experience!
Primary Responsibilities:
Own and implement employee lifecycle surveys (onboarding/exit) including survey architecture, build, participant automation, dashboard build, and action decks. Develop strategies to enhance overall employee experience based on survey findings. Implement and manage various listening initiatives to understand the pulse of the organization. Collaborate with cross-functional teams to execute identified goals. Drive initiatives that contribute to a positive and inclusive work environment. Ensure alignment of programs with overall employee experience goals. Make recommendations on tool optimization (candidate surveys, generative ai text analysis, employee journey analytics) Continuously improve orientation programs based on feedback and evolving organizational needs. Required Skills, Experience & Education:
Bachelor's degree in HR, Business, Psychology, or equivalent experience. Proven experience with Qualtrics survey design and analysis. Project management skills with the ability to handle multiple initiatives simultaneously. Demonstrated expertise in employee experience strategies and implementation. Excellent communication and interpersonal skills Preferred Skills, Experience & Education:
Certification in project management or employee experience. Experience in executing early careers programs and internships. Familiarity with the latest trends in employee engagement and workplace culture. Knowledge of best practices in onboarding and orientation processes. WORKING CONDITIONS:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at
Official description on file with Talent.
