We're hiring a housekeeping manager to provide excellent sanitation and customer service to our hotel guests. You'll be responsible for leading the housekeeping staff, ensuring team members perform their job duties to our high standards, and keeping the housekeeping department well-stocked with cleaning supplies. Applicants should have hospitality experience, enjoy their work, and demonstrate a commitment to meeting and exceeding guest expectations. Previous experience in a supervisory role is required. If this sounds like you, apply now!Responsibilities:Order cleaning supplies as needed, control inventory and manage the department budgetHire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectationsMonitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas dailyEnsure all cleaning equipment is in proper working condition and make arrangements for repairs as neededDocument areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front officeThe ability to clean a small number of rooms in times of needThe ability to assist with laundry functions as neededBilingual communication (English/Spanish) with other room attendantsQualifications:The ideal applicant is an experienced leader who demonstrates great attention to detail and customer service skillsStrong understanding of environmental services (EVS) including cleaning processes and how to use a variety of cleaning supplies and equipmentAt least 2+ years experience in hospitality or guest servicesMust have a high school diploma or the equivalent (GED)Over 3 years of experience as an executive housekeeper, housekeeping manager, or similarMust be Bilingual (Spanish/English) speaking and writing in order to properly communicate with existing employeesAbout Company:Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 500 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of "if we take care of our employees then our employees will take care of our guests," our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.
