Position: Design Associate
Who We Are
Perch Furniture is a family-owned, custom furniture studio located in Northeast Portland and our mission is to build every client their dream sofa. We are looking for a new team member who is passionate about their work. Great people are the secret sauce of our family business and the key to our continued success. We like to work hard, have fun, and provide our customers with both an incredible shopping experience and a killer couch.
Do you love people and the art of selling? Does the idea of helping people craft a home that brings them joy make your heart sing? Is your Instagram feed full of interior design, fabric, and furniture? This role is a sales position rooted in building relationships, offering approachable expertise and creating an engaging sales experience.
The Design Associate's job is to guide Perch customers through the process of customizing furniture and act as a public face for our brand. This person must have a strong sales aptitude, be curious, and offer a friendly, professional voice and provide clear communication to everyone they interact with.
Sales: Cultivate a sales pipeline from walk-in customers and internet leads. This includes providing accurate estimates, ordering fabric swatches, scheduling and leading in-home and virtual design consultations. Meticulous email etiquette and timely follow-up to email, voicemail and online chat queries is required.
Design: Guide clients through the custom furniture process, including dimensions changes, material choice, style details and space planning. Post-sales work includes customizing shop drawings, creating diagrams and quickly and accurately adding new orders into our system.
In Store: Maintain a tidy, clean shop, including cleaning (vacuuming, cleaning windows, dusting, etc), merchandising furniture, fabrics, and accessories, following opening. closing and key holder procedures as required.
Qualifications:
A qualified candidate will have:
Excellent communication skills, both verbal and written
Demonstrated excellence working in client-facing roles, both on the phone and over email, preferably in a sales environment
Proven desire to regularly contribute and have your strategic ideas heard in an always growing and improving environment
Strong people and relationship building skills
Compensation:
Hourly Rate: $18.50/hr, plus commission and paid vacation
Hours: 3 days in-store: Sunday, Monday, and Wednesday plus 4-6 hours work from home / client appointments (approximately 20 hours per week),
Please send a resume and cover letter to ******** . Only applications with both will be considered
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