SummaryResponsible for balancing applications, reconciling accounts and recording client financial transactions.Delivers exceptional customer service while interacting with clients.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Balance applications; DDA, Savings, CDs,IRAProvide solutions to clients needs via phoneProcess Non-sufficient fund transactionsReconcile accounts; cash, Visa, unpostablesRecord client financial transactions and updates; ACH, wires, mobile depositsPromote the banks products and servicesStrive to meet/exceed established Department and individual goals while taking ownership of achieving those goalsContribute to a positive working environment that facilitates exceptional service, expanding profitable client relationships and employee engagementEnsure continuous training and development for selfFollow policies and procedures to protect the bank from risk and exposureCompetenciesAlliance Bank core values: Be Responsive, Have Integrity, Be Secure, Deliver Value, Be ReliableAccuracyProblem SolvingAnalyticalEffective Communication and Customer ServiceIdentify Client needsSupervisory ResponsibilityThis position has no supervisory responsibilities.Work Environment & Physical DemandsThis job operates in a clerical office setting and routinely uses standard office equipment. This position requires manual dexterity and the ability to lift, bend, or stand as necessary.Position Type/Expected Hours of WorkThis is a full-time position. Full-time employee must work 35-40 hours per week average to maintain full-time status.Education and ExperienceHigh school diploma or equivalent requiredDeposit operations experience preferredAAP/EEO StatementAlliance Bank is an Equal Employment Opportunity Employer.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
