Customer Support Officer

Quintiles Transnational Holdings is seeking a part-time Customer Support Officer to join our team in Indianapolis, Indiana. This entry-level position is perfect for individuals with at least 1 year of experience who are driven, reliable, and possess strong leadership and persuasion skills.

Responsibilities:- Provide exceptional customer service via phone, email, and live chat- Resolve customer issues in a timely and efficient manner- Communicate with customers to gather feedback and improve services- Collaborate with other departments to ensure customer satisfaction- Maintain accurate records of customer interactions and transactions

Requirements:- High school diploma or equivalent- 1+ years of experience in customer service- Strong communication and interpersonal skills- Ability to work in a fast-paced environment- Proficiency in Microsoft Office suite- Ability to multitask and prioritize workload- Must be detail-oriented and organized

Benefits:- Free food provided during working hours- Remote work flexibility- Travel opportunities to attend industry events and conferences- Align work with a greater purpose, contributing to a meaningful mission

Deadline to apply: June 1, 2024

Equal Opportunity Statement:Quintiles Transnational Holdings is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.