Customer Support Officer

Job Description:

Newmont Mining is seeking a dedicated and passionate Customer Support Officer to join our team in Dallas, Texas. As a part-time entry-level position, the Customer Support Officer will be responsible for providing exceptional customer service to our clients in the mining industry.

Responsibilities:1. Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.2. Assist customers with product information, order processing, and issue resolution.3. Communicate effectively with internal teams to ensure customer needs are met.4. Maintain accurate records of customer interactions and transactions.5. Identify opportunities for improvement in customer support processes.

Requirements:1. 1 year of experience in customer service or related field.2. Strong leadership and people management skills.3. Excellent communication and problem-solving abilities.4. Ability to work independently and as part of a team.5. High level of attention to detail and accuracy.6. Proficiency in Microsoft Office suite.

Personality Traits:- Dedicated- Passionate

Soft Skills:- Leadership- People management

Benefits:- Joining Bonus- Paid sick leave- Training & professional development opportunities

Working Environment:The Customer Support Officer will thrive in a culture that embraces change and responds resiliently to challenges. This position offers the opportunity to grow and develop in a dynamic and supportive work environment.

Deadline to Apply: June 1, 2024

Equal Opportunity Statement:Newmont Mining is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We welcome applications from individuals of all backgrounds and experiences.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.