We are in need of an adaptable Customer Service Representative to join our growing team at Jobs for Humanity in Denver, CO.
Growing your career as a Full Time Customer Service Representative is an incredible opportunity to develop productive skills.
If you are strong in research, innovation and have the right drive for the job, then apply for the position of Customer Service Representative at Jobs for Humanity today!
Jobs for Humanity is partnering with Fidelity Investments to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Fidelity Investments Job Description Job Description : FIDELITY INVESTMENTS Customer Relationship Advocate Are you eager to be part of something positive and work within a dynamic and collaborative team environment? At Fidelity, collaboration isn't just about working together in our teams; it's about improving lives together. Our success as a firm is due to the personal responsibility and pride our associates take in getting things right, and the compassion that drives us to go above and beyond to exceed expectations for our customers and each other. We have a phenomenal career opportunity for recent and upcoming college graduates , regardless of your major in school, because you do not need to have a finance degree to advance in this role .
We offer a paid, industry-leading training and development program to fully prepare you to acquire FINRA Series 7 and 63 licenses. You will receive support, mentoring, dedicated study time and training materials to help you be successful in acquiring your FINRA licenses.
Would you like to learn more about the Customer Relationship Advocate position? Take our virtual experience and learn what it is like to work in this role. This is free for everyone with the intent to help you gain a better understanding of the role.
The skills you bring
Ability to establish rapport and relationships through effective communication
Unwavering dedication towards helping others while being proactive
Responsibilities
Our successful Customer Relationship Advocates (CRA) are essential in interacting with our clients via incoming calls and assisting them with a broad range of needs including:
answering questions about their account balances
guiding them to the appropriate online financial resources
helping them feel more confident and make clearer financial decisions
educating on options to improve their financial security and achieve their financial dreams
Our commitment to you
Student loan assistance and tuition reimbursement for eligible employees
18+ days of paid time off (based on years of service) plus 8 paid Federal holidays
Opportunities to volunteer and give to your local community during work hours
Workplace wellness initiatives, weekly meditation calls, and company subsidized balanced meal options at onsite cafeterias
To learn about additional benefits, click here
Relocation benefits may be available
We believe in being #DifferentTogether . Fidelity's nine affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences who come together to create a positive, inclusive workplace for all employees.
We continuously strive for a diverse and inclusive workplace where we respect and value our associates for their unrivaled perspectives and experiences.
Fidelity Investments is an equal opportunity employer.
This opportunity is brought to you by Fidelity University Talent. The base salary range for this position is $42,000 - $60,000 per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Certifications: Series 07 - FINRA
Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don't need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you've always imagined.
At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.
We invite you to Find Your Fidelity at
Benefits of working as a Customer Service Representative in Denver, CO:
? Career Growth Potential
? Continuous Learning Opportunities
? Leading Industry Pay
