Customer Service Representative

Join our team at a reputable automotive repair and service center, where we combine trusted expertise with exceptional service. Our commitment to excellence has been the cornerstone of our family-owned business for over 20 years. We value the unique contributions of each team member in providing high-quality automotive repair and maintenance services that our customers can always rely on.
We Are Looking For:
A self-motivated and detail-oriented individual who values reliability, integrity, and a strong work ethic. Ideal candidates are quick thinkers, proactive, and results-driven. We offer a dynamic and fast-paced environment that fosters professional growth and development for outstanding performers.
Key Responsibilities:
- Proficient use of MS Office (Word, Excel) and various software platforms.
- Efficiently handle customer inquiries over the phone with a courteous and professional demeanor.
- Manage multiple tasks effectively, including social media engagement across platforms such as Facebook, Instagram, and email.
- Demonstrate excellent communication skills—both written and verbal.
- Show strong organizational skills with the ability to prioritize and manage time effectively.
- Undertake data entry, file management, and various administrative projects.
- Exhibit a positive attitude and team-oriented spirit.
Requirements:
- Must be computer savvy; ownership of a personal computer/laptop with a stable home internet connection is necessary.
- Accessibility to earpiece or earphones for phone communication.
- Customer-oriented with the ability to adapt and respond well to diverse personalities.
Position Details:
- Job Types: Full-time, Part-time, Contract
- Salary: $20.00 - $24.00 per hour
- Expected Hours: Approximately 20 hours per week
- Shifts Available: 4-hour shift, primarily morning shifts, Monday through Friday
- Work Setting: Fully remote
Benefits:
- 401(k)
- Flexible scheduling
- Health insurance
- Paid time off
- Vision insurance
- Opportunity to work from home
Experience Level:
- No prior experience required
We are excited to welcome a new member to our team who is passionate about cars and delivering excellent service. If you're ready to drive your career forward in a supportive and progressive environment, we would love to hear from you.
Employment Type: Full-Time
Salary: $ 20.00 24.00 Per Hour