Customer Service Representative

Job summary
The Customer Service Representative will deliver amazing consumer experiencesThey will meet and exceed company sales goalsThey will cultivate long-term relationships with clients' customers
Job seniority: entry level
Responsibilities
• Understand clients' products and explain services and benefits to consumers• Keep a record of customer interactions, processed orders, and service schedules• Take initiative and meet challenges head-on• Maintain a positive and professional attitude• Manage a team of Junior Customer Service Representatives
Requirements
• Minimum of a high school diploma• At least one year of experience in Customer Service Representative roles or hospitality positions• Ability to recognize, apply, and explain product or service knowledge• Dedicate consistent learning and training to master hospitality skills• Be an effective problem solver• Outgoing personality with a passion for helping others• Passion for increasing in-person hospitality skill set• Excellent communication skills