We are hiring an experienced Customer Service Representative (CSR) to join our awesome team at Weather Barr Windows and Doors in Fort Smith, AR.
Growing your career as a Full Time Customer Service Representative (CSR) is an awesome opportunity to develop relevant skills.
If you are strong in presentation, problem-solving and have the right personality for the job, then apply for the position of Customer Service Representative (CSR) at Weather Barr Windows and Doors today!
WeatherBarr Windows and Doors of Fort Smith, AR is looking to hire a full-time Customer Service Representative (CSR) .
This position earns a starting wage of $15.75 - $16.50/hour , depending on experience. You would also be eligible for full-time benefits , including medical, vision, dental insurance, vacation time, holiday pay, short-term disability, life insurance, a 401(k) plan, and more .
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE (CSR) As a Customer Service Representative (CSR), you are the critical link between our internal and external customers. You are on the front line with our customers and the connection to our production team. Your warm, friendly, and helpful demeanor comes through in all your interactions--whether by phone or email. You patiently answer questions and assist customers with issues. With accuracy, you process orders into our ERP system. Your good communication skills, working knowledge of products, analytical ability, and problem-solving skills help you ensure that customer needs are met with a high degree of professionalism. You carefully maintain detailed and accurate records of all transactions.
With a concern for making things better for everyone, you also assist with identifying, developing, and implementing processes to support internal and external customer satisfaction. As a people person, you enjoy building strong relationships with our valued customers!
QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR) High school diploma or equivalent One year of customer service experience Proficient computer skills, including Microsoft Word, Excel, Outlook and Access software applications Ability to navigate web-based applications Ability to efficiently learn our ERP software system Ability to use a multi-line phone system Exceptional customer service skills Are you a team player who can pull together with your team to get the job done? Do you have strong communication skills, both written and verbal? Can you solve issues for customers with professionalism and patience? Do you have good interpersonal skills? If so, you might just be perfect for this Customer Service Representative (CSR) position!
ABOUT WEATHERBARR WINDOWS AND DOORS A third-generation family business since 1934, we manufacture custom windows and doors for dealers in a 9-state region in the Mid-South. The high ideals and strong business ethics that helped grow our company continue today. We focus on customer retention by providing exceptional service and high-quality products with integrity. We proudly back up all of our products with a lifetime warranty and a promise to be responsive throughout the project.
READY TO JOIN OUR TEAM? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you!
Location: 72903
Benefits of working as a Customer Service Representative (CSR) in Fort Smith, AR:
? Learning opportunities
? Opportunities to grow
? Attractive package
