We are searching for an experienced Customer Care Representative to join our incredible team at Saela in Orem, UT.
Growing your career as a Full Time Customer Care Representative is a fantastic opportunity to develop exceptional skills.
If you are strong in presentation, decision-making and have the right mindset for the job, then apply for the position of Customer Care Representative at Saela today!
Company Description: Join one of America's most successful and fastest growing pest control companies! In the last 13 years, Saela has become known for consistently delivering exceptional service to thousands of residential and commercial customers across the nation. (This is an in-office position!)
What We Offer: $15 - $18 / hour Opportunities for growth and advancement Medical, dental, and vision insurance Life insurance 401(k) A state-of-the-art workout facility with locker rooms and sauna Coca-Cola free soda machine NBA regulation-size indoor basketball court Pool table Job Description We are looking for a Customer Care Representative to join our Commercial Customer Care department! We are looking for positive and motivated individuals to join our team at our Corporate Office in Orem, UT. In this role, you will be providing support to other businesses that we provide service to; you will work with customers to resolve concerns, build relationships, upsell services and products, schedule services and answer customer questions. We want to help you enhance your strong communication skills and provide you opportunities in a growing company with upbeat culture and a growth-minded atmosphere.
Responsibilities Receive inbound calls and speak with customers who desire to cancel their service Proactive QA Calls Reactivation responsibilities to reactivate customers that have previously cancelled services Make outgoing calls to customers who desire to end their service and customers who have already cancelled service In all situations, utilize principles of ownership to retain customers and assist those looking to restart Provide world-class level customer advocacy in every interaction Scheduling and routing of services Service writing of new services Re-Scheduling of missed services A/R Calls if necessary Qualifications: Customer service experience (preferred) Excelled verbal communication skills Proficient computer/typing skills Positive attitude and persistent work ethic Proven team player Benefits of working as a Customer Care Representative in Orem, UT:
? Excellent benefits
? Opportunities to grow
? Competitive salary
