Job Description:
Texas Instruments is seeking a part-time Customer Care Assistant to join our team in Houston, Texas. As an entry-level position, the Customer Care Assistant will be responsible for providing exceptional customer service and support to our clients. This role is ideal for individuals who are resilient and motivated, with a knack for persuasion and strong emotional intelligence.
Responsibilities:- Answering customer inquiries via phone, email, and chat in a timely and professional manner- Resolving customer complaints and issues with empathy and efficiency- Providing product information, troubleshooting assistance, and order processing support- Communicating with other departments to ensure timely resolution of customer concerns- Building relationships with customers to promote loyalty and repeat business- Maintaining accurate records of all customer interactions and transactions
Requirements:- 1 year of experience in customer service or a related field- Excellent communication skills and a positive attitude- Ability to work independently and as part of a team- Strong problem-solving skills and attention to detail- Proficiency in Microsoft Office and customer service software- High school diploma or equivalent
Benefits:- Company-provided equipment- Dental insurance- Profit sharing opportunities
Working Environment:At Texas Instruments, we nurture an entrepreneurial atmosphere, even within an established organization. Our team values creativity, innovation, and collaboration to drive success for our customers and our company.
Equal Opportunity Statement:Texas Instruments is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued.
Deadline to apply: May 29, 2024
Join our team at Texas Instruments and help us deliver outstanding customer care to make a positive impact in our industry!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
