We are eager to add a resourceful Customer Advocate to join our multidisciplinary team at Jobs for Humanity in Summerville, SC.
Growing your career as a Full Time Customer Advocate is an unparalleled opportunity to develop relevant skills.
If you are strong in time management, communication and have the right attitude for the job, then apply for the position of Customer Advocate at Jobs for Humanity today!
Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. If you identify with any of the following communities do not hesitate to register.
Company Name: Safelite Job Description Interested in this position? You should apply – even if you don't meet every requirement! We are known as an auto glass company, but we are so much more. We will help you build a rewarding career and encourage you to have a fulfilling life. Let us be the best place you will ever work.
The Customer Advocate is one of the first people our customers interact with at Safelite. This organized and energetic professional handles administrative tasks, schedules appointments, manages work orders and invoices, greets customers in person, and answers phone calls and emails. Every interaction with our customers is important, and we want to create a memorable experience.
What You'll Get Competitive weekly base pay of $16 per hour.
A benefits package valued at over $10,000*. This includes a 401(k) plan with company matching, customized medical coverage plans, and a commitment to work-life balance through paid time off (PTO) programs, company holidays, and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you need to succeed.
Explore our health, wealth, and life offerings at
What You'll Do Welcome customers to our shop and promptly address any concerns, finding creative solutions when needed.
Handle incoming calls, emails, and faxes regarding various service issues, pricing, warranties, dispatch, repairs, and more.
Ensure all work order information is complete by verifying insurance, adding additional parts if necessary, and addressing any missing information.
Manage administrative tasks such as buyouts, invoices, deleted work orders, and credit memos and rebills.
Review orders from our national contact center and manage dealership part orders and special accounts.
Perform any other duties as assigned.
What You'll Need High school diploma, GED, or equivalent.
1-3 years of experience in telephone operations or business administration.
Ability to provide excellent customer service in a fast-paced, changing environment.
Professional appearance and willingness to wear personal protective equipment.
Ability to travel up to 10% of the time.
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Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs".
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This job description does not cover every aspect of the role. We will make reasonable accommodations for individuals covered by ADA, ADEA, FMLA, and other laws and regulations. The physical and mental demands listed are not job qualification standards but provided to help identify tasks where reasonable accommodations may be necessary due to an ADA disability. Other qualifications may be required for employment eligibility, according to local laws, regulations, and Safelite Group, Inc. policies and practices. --
Benefits of working as a Customer Advocate in Summerville, SC:
? Career Growth Potential
? Advancement opportunities
? Generous Compensation
