Contact Center Officer

Contact Center Officer
Company:

Visteon


Details of the offer

Job Description:

Visteon is seeking a dedicated and driven Contact Center Officer to join our team in Jacksonville, Florida. As an Associate Level position, the Contact Center Officer will be responsible for handling inbound and outbound calls from customers, providing exceptional customer service, and assisting with various administrative tasks. This is a part-time position with the opportunity for growth within the company.

Responsibilities:- Answer incoming calls and assist customers with inquiries or issues- Make outbound calls to follow up with customers or provide additional information- Maintain accurate and up-to-date customer records in the database- Assist with administrative tasks such as data entry, filing, and scheduling appointments- Collaborate with other team members to ensure a seamless customer experience- Meet or exceed specified performance metrics related to call volume, quality, and customer satisfaction- Continuously improve customer service skills through training and development opportunities

Requirements:- 3 years of experience in a customer service or call center role- Excellent communication skills, both written and verbal- Strong time management and attention to detail- Ability to work independently and as part of a team- Proficiency with computer systems and software applications- High school diploma or equivalent required

Personality Traits: - Dedicated- Driven

Soft Skills:- Time Management- Attention to Detail

Benefits:- Dental insurance- Life insurance- Paid Time Off (PTO)

Equal Opportunity Statement:Visteon is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Visteon is committed to building a diverse workforce and fostering an inclusive working environment.

Join our team at Visteon and flourish in a culture that embraces change and responds resiliently to challenges. Apply by May 16, 2024, to be considered for this exciting opportunity.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.


Source: Grabsjobs_Co

Job Function:

Requirements

Contact Center Officer
Company:

Visteon


Customer Support Manager - Remote Work

Job Description: International Paper is seeking a part-time Customer Support Manager to work remotely from Jacksonville, Florida. As an Associate Level posi...


From International Paper - Florida

Published 14 days ago

Customer Care Representative - Remote Work

Job Description: Sempra Energy is seeking a part-time Customer Care Representative to join our team in Jacksonville, Florida. This position will be remote w...


From Sempra Energy - Florida

Published 14 days ago

Housekeeper

Company Description Skyborne Values In the ever-changing world of pilot training, standing still is not an option. Underpinning our pioneering spirit is an i...


From Skyborne Airline Academy - Florida

Published 14 days ago

Retail Customer Service

Retail Customer Service Location Lafayette, CO : Benefits: Competitive salary Flexible schedule Opportunity for advancement Are you ready to bring your energ...


From Postnet - Tx251 - Florida

Published 18 days ago

Built at: 2024-05-10T12:12:16.229Z