Looking for highly qualified Commercial Lines Account Executive for growing team in Downtown Columbia. Must have 5 years of commercial lines experience working on the agency side and handling a large book of business.
Job Duties:Client Support Leads meetings with clients, including meetings at client locations. Responsible for providing comprehensive client support and acts as main client contact for book of business. Effectively manages difficult client communications including loss of coverage, claim denials, unfavorable underwriting and other challenging renewal scenarios. Account Management Negotiates and sells lines of insurance to clients to round out accounts as appropriate. May design insurance and risk management plans for clients as assigned and directed by Agency management. Owns all audit, review and claims processes for assigned book of business. Analyzes data to draft client service plans, stewardship reports, and other meaningful reports tailored to the needs of the client and circumstances of the presentation. Insurance Expertise Develops and maintains strong personal relationships with appropriate insurance carrier personnel. Proficient in underwriting practices; able to manage underwriting relationships Fluent in the client's industry and current events that can modify the coverages needed Reviews changes in carrier offerings and policies and relays information to the larger service team Leadership Mentors or formally directs the work of more junior team members including Account Coordinators, Account Managers, and Senior Account Managers Facilitates and collaborates with account team on the agency's renewal strategy Client Strategy Provides clients with Insurance Coverage Review and reviews methods of handling risks. Identifies and explains gaps in coverage. Works with the producer to write new business. Attends carrier functions to learn new coverage options and risk assessment strategies. Conducts book reviews to determine which accounts need an in-person risk assessment or client meeting to support agency retention. Qualifications 6+ years of related experience and/or training preferred, or demonstrated skills listed below. Current Property and Casualty license required; professional designations preferred Experience as primary contact providing comprehensive client support to a group of accounts. Advanced knowledge of available commercial lines coverages based on business and industry; knowledgeable about vertical industry trends and client retention strategies. Skilled at facilitating meetings and delivering presentations to groups Highly developed problem solving and solution-design skills; strong written and verbal communication skills Advanced client support and client advocacy skills Demonstrated leadership through mentoring and guidance of more junior employees Highly proficient in use of Microsoft Office or similar software, including spreadsheet and presentation software; Skilled in use of agency management software; able to quickly learn new systems
