CGM Account Manager
The Account Manager of Commercial Grounds Management will focus on multiple aspects of commercial grounds landscape maintenance services and all client needs, as well as performing certain planning, administrative and regulatory functions. Primary goals are customer retention, enhancement sales, and new CGM sales. The Account Manager will promote teamwork within the company and provide clear customer expectations to production staff.
Responsibilities
- Responsibilities include but are not limited to:
Management and Accounting
Keep informed of new practices in green industry.
Keep informed of new or potential sales.
Customer Service and Sales
Serve as main field contact person for clients
Customer retention
Maintain excellent on site relations and communications with clients, contractors and/or subcontractors
Meet monthly sales goals for enhancements.
Main contact for Enhancements on your sites
Meet with clients as necessary and acquire information needed to estimate for new sales
Assemble proposals for potential Grounds Management Customers.
Production
Provides clear customer expectation to production so that they can execute efficiently and properly.
Safely drives company owned vehicles
Work with other Account Managers to insure a consistent product
Work with other managers on work schedules including seasonal work needs
Work with other departments and personnel when needed
Help with snow removal in the winter months
Horticulture
Knowledgeable of all horticulture practices associated with commercial grounds maintenance.
Understands what we do as a company when it comes to commercial grounds maintenance.
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Promote proper horticulture by educating customers and providing proper horticulture requests to production.
Must have valid NC Driver's license and maintain a good driving record
Ability to acquire NC Pesticide applicators license
Must have good communication skills and ability to motivate others
Ability to acquire CLT certification
Must comply with Bland's policies and procedures
Must practice safety with chemicals and all equipment
Must wear company-provided uniforms and use personal protective equipment as needed
Ability to lift up to 50 pounds on a routine basis
Ability to bend and stoop on a continual basis
Ability to work outside in all weather conditions
Ability to work around bees, poison ivy, pollen, thorns and other environmental risks
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