We are hiring an organized COLLECTIONS SPECIALIST to join our dynamic team at RNR Tire Express in Charlotte, NC.
Growing your career as a Full Time COLLECTIONS SPECIALIST is an amazing opportunity to develop relevant skills.
If you are strong in persuasion, people management and have the right drive for the job, then apply for the position of COLLECTIONS SPECIALIST at RNR Tire Express today!
RNR Tire Express is ready to hire a Collection Specialist with great customer service skills. An average Accounts Receivable Collections Agent makes $16.50 to $18.00 with our bonuses . In addition to great pay and our family atmosphere , our office team also enjoys the following benefits and perks:
Medical, dental, and vision insurance Long- and short-term disability Accident, critical illness, and cancer plans 401(k) matching plan Paid holidays Growth potential So, now that you've learned the who, what, where, and why, you may be wondering HOW ? It's easy! Just fill out our initial short, mobile-friendly online application . We hope to meet you soon!
THE DAY-TO-DAY You can be found in the office Monday-Friday, 9:00am-6:00pm and Saturday 9:00am-3:00pm with one weekday off each week and Sundays off .
Each day, you arrive at the office ready to maintain our customer relationships. Most of your day is spent on the phone or computer. Looking over applications, you strive to recognize and create opportunities to renew customer agreements. You provide excellent customer service as you make phone calls to our customers regarding expired agreements as well as to references on expired accounts. By actively listening, you assist in resolving issues to facilitate renewal and prompt payment as necessary. You also schedule voluntary turn-ins of merchandise. We also go out into the field to pickup product and do door hangers.
Your patience and tact are essential in enhancing our relationships with our customers. When challenging opportunities arise, you handle them quickly all while providing top-notch customer service. Your ability to multitask while managing the pace of a call and keeping focused on the customer is essential to your success. This also allows you to meet weekly goals. As a Accounts Receivable Collections Agent , you thrive in our fast-paced, people-driven environment and get great satisfaction out of contributing to our continued success.
OUR IDEAL Collection Specialist Positive - a can-do attitude that helps you rise to challenges Communicator - strong communication skills especially over the phone Passion for customer service - motivated to maintain relationships with our customers Patient - ability to work with customers even when they're upset Multitasker - prioritize and juggle multiple tasks effectively throughout a busy work day Is this you? If so, keep reading!
ABOUT RNR TIRE EXPRESS RNR Tire Express is a national franchise retailer of quality tires and custom wheels. Established in 2000, RNR has grown to over 187 locations in 28 states and is continuing to grow. At RNR, we have built a culture around "serving our customers and not just providing them service".
We support and empower our employees with excellent training and tools which enables them to provide our customers with a unique and exceptional experience. Our team is essential to our success which is why we offer competitive compensation, generous benefits, and a great work environment that people want to be a part of.
REQUIREMENTS Experience as a rental agent, account executive, account manager, account collection, or rent-to-own Valid driver's license with a clean driving history Can pass a drug screen and background check Ability to work a flexible schedule Professional communication skills in English (bilingual is a plus!) Strong computer and phone skills If this sounds like the right opportunity for you and you meet the above requirements, we need you on our office team. Apply today to be a Collection Specialist!
Benefits of working as a COLLECTIONS SPECIALIST in Charlotte, NC:
? Company offers great benefits
? Advancement opportunities
? Competitive salary
