Software Resources has an immediate, contract job opportunity for a Client Technologies Technician with a major organization in Orlando, FL.
The Technician provides 2nd tier support and configuration for packaged and custom applications with the virtual school organization. Specifically, the Technician implements and supports technology systems for business applications including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Human Resource Information Systems (HRIS) in addition to other Line Of Business (LOB) applications used by the organization such as Learning Management Systems (LMS) or Student Information Management Systems (SIMS). The Technician is required to provide weekly status reports to their supervisor in the Information Technology (IT) department.
Essential Position Functions:
• Provide set up and configuration of applications
• Provide 2nd tier support for business applications within the enterprise
• Develop recommendations for enhancing approaches for software support service
• Develop and manage effective working relationships with other departments, groups and personnel with whom work must be coordinated or interfaced
• Analyze performance of programs and takes action to correct deficiencies
• Provide a minimum of weekly status report updates for current projects
• Provide consultation for the evaluation of packaged applications
• Provide the implementation, configuration and deployment of new packaged software application
• Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrate respect for others
• All work responsibilities are subject to having performance goals and/or targets established Support includes Desktop Systems support, and some of the specific systems include but not limited to MS Active Directory, Azure Active Directory, ServiceNow, O365 Administration. .NET preferred.
ERP - Workday, CRM - Salesforce, HRIS - Workday
Will be performing application installation, application troubleshooting (as configurations will be part of the installation), hardware troubleshooting and hardware installation, responding to customer support requests.
Skills Needed:
Windows, Active Directory ( On-Prem / Entra ), Office 365, Problem Solving, Networking
Don't delay. Join the Software Resources team today!
Software Resources specializes in connecting talented IT professionals with challenging job opportunities that transform jobs into careers.
To meet our clients' hiring needs, we continuously source talented IT Professionals with all levels of expertise and in all disciplines. We offer world class major medical, dental and vision benefits, 401(k) with match, short term disability, Life Insurance and AD&D. You, our future employees, can make a tremendous difference to our company and our clients. Please apply to this job and experience the Software Resources difference. You can view all of our jobs at https://www.softwareresources.com/careers/
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