Job Description:As a Client Support Associate at Loews, you will be responsible for providing exceptional support to our clients through various communication channels. This role will be conducted remotely and will require a high level of motivation and hard work to succeed. You will work closely with the Client Support team to ensure client satisfaction and retention.
Responsibilities:- Respond to client inquiries and resolve issues in a timely and professional manner- Provide product information and support to clients- Collaborate with internal teams to address client needs and improve overall client experience- Maintain accurate records of client interactions and transactions- Identify opportunities to upsell products and services to clients- Assist in training new Client Support team members- Stay up-to-date on industry trends and product knowledge
Requirements:- 2+ years of experience in a customer service or client support role- Highly motivated and hardworking individual- Attention to detail and strong decision-making skills- Excellent communication skills, both written and verbal- Ability to work independently and in a team environment- Proficient in Microsoft Office applications- Bachelor's degree preferred
Benefits:- Free food during work hours- Employee discounts on company products and services- Free accommodation for company-related travel- Opportunity for career growth and advancement
Working Environment:At Loews, we encourage calculated risk-taking to drive innovation and progress. Our team values creativity, collaboration, and a passion for excellence. As a Client Support Associate, you will have the opportunity to make a real impact on the business and grow your skills in a dynamic and supportive environment.
Equal Opportunity Statement:Loews is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.
Deadline to Apply: May 24, 2024
Don't miss this exciting opportunity to join the Loews team and make a difference in the lives of our clients! Apply now to be considered for this remote Client Support Associate position.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
