Job Description:
Rockwell Collins, a leading technology company in the aerospace industry, is seeking a part-time Client Support Associate to join our team in New York City. This entry-level position is perfect for individuals with at least 1 year of experience who are confident, energetic, and possess strong emotional intelligence and research skills.
Responsibilities:1. Provide exceptional customer service to clients via phone, email, and in-person interactions.2. Assist clients with product inquiries, technical support, and issue resolution.3. Conduct research to address client questions and concerns accurately and timely.4. Collaborate with team members to ensure a seamless client experience.5. Maintain accurate client records and documentation.6. Assist with administrative tasks as needed.
Requirements:1. 1+ year of experience in a customer service or support role.2. Excellent communication skills, both verbal and written.3. Strong problem-solving abilities and attention to detail.4. Ability to multitask and prioritize in a fast-paced environment.5. Proficiency in Microsoft Office Suite and CRM software.6. Must be confident, energetic, emotionally intelligent, and possess strong research skills.
Benefits:- Dental insurance- Visa sponsorship- Employee discounts
Working Environment:At Rockwell Collins, we value continuous learning and adaptation to stay ahead in a rapidly changing world. As a Client Support Associate, you will have the opportunity to grow and develop your skills in a supportive and dynamic work environment.
Equal Opportunity Statement:Rockwell Collins is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Deadline to Apply: May 17, 2024
If you are a motivated and customer-focused individual looking to kickstart your career in client support, we encourage you to apply for the Client Support Associate position at Rockwell Collins in New York City. Join us and be a part of a team that is shaping the future of aerospace technology.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
