Job Description:
Group 1 Automotive is seeking a motivated and energetic Client Support Assistant to join our team on a part-time basis, working from home in Dallas, Texas. As a Client Support Assistant, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and issues are resolved in a timely and efficient manner.
Responsibilities:- Respond to client inquiries via phone, email, or chat in a professional and timely manner- Maintain accurate records of client interactions and transactions- Assist in resolving client issues and escalating as needed- Coordinate with other team members to ensure client satisfaction and retention- Assist in managing client accounts and updating information as needed- Provide support to the sales team by preparing presentations and materials for client meetings- Collaborate with other departments to improve overall client experience- Take on special projects as assigned by management
Requirements:- Minimum of 4 years of experience in a customer service or client support role- Energetic and reliable personality with a strong work ethic- Excellent project management skills and attention to detail- Ability to effectively communicate and present information to clients and team members- Proficient in Microsoft Office and CRM software- Ability to work independently and prioritize tasks effectively- Bachelor's degree in Business Administration or related field preferred
Benefits:- Free accommodation for remote work- Dental insurance- Life insurance
Working Environment:At Group 1 Automotive, we encourage calculated risk-taking to drive innovation and progress. We foster a collaborative and dynamic work environment where employees are empowered to make a difference and drive results.
Equal Opportunity Statement:Group 1 Automotive is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status.
Deadline to apply: May 1, 2024
If you meet the requirements and are excited about the opportunity to work from home with Group 1 Automotive in supporting our clients, we encourage you to apply by the deadline. We look forward to reviewing your application and potentially welcoming you to our team!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
