Client Service Officer - Remote Work

Job Description:

Xcel Energy is seeking a dynamic and motivated Client Service Officer to join our team in a remote work position based in San Francisco, California. This part-time Associate Level position requires a minimum of 2 years of experience in client service or a related field.

Responsibilities:- Serve as the primary point of contact for clients, addressing their inquiries and concerns promptly and professionally- Build and maintain strong client relationships through regular communication and follow-up- Analyze client needs and recommend solutions to meet their goals and objectives- Assist in negotiating and finalizing contracts and agreements with clients- Collaborate with internal teams to ensure the delivery of high-quality service to clients- Monitor client accounts and provide regular updates on status and progress- Stay up-to-date on industry trends and best practices to continuously improve client service

Requirements:- Confident and motivated individual with excellent communication skills- Strong analytical skills and the ability to negotiate effectively- Previous experience in client service or a related field- Bachelor's degree in Business Administration, Marketing, or a related field preferred- Proficiency in Microsoft Office Suite and CRM software- Ability to work independently and remotely with minimal supervision

Benefits:- Relocation allowance for eligible candidates- Parental leave for new parents- Paid sick leave for all employees- Opportunities for unlimited personal and professional growth within the company

Equal Opportunity Statement: Xcel Energy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Deadline to apply: May 18, 2024

If you meet the requirements and are interested in this exciting opportunity, please submit your resume and cover letter to [contact information]. We look forward to hearing from you!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.