Job Description:We are seeking a motivated and passionate Client Service Manager to join our team at Texas Instruments. This is a remote position based in San Antonio, Texas, US, with part-time hours and a mid-to-senior level of seniority required. The ideal candidate will have at least 6 years of experience in client service or a related field.
Responsibilities:- Act as the main point of contact for clients, building and maintaining strong relationships- Understand and address client needs and concerns in a timely and professional manner- Conduct research to identify new business opportunities and potential clients- Negotiate contracts and agreements with clients to ensure mutual satisfaction- Collaborate with internal teams to ensure clients' needs are met and issues are resolved promptly- Provide regular updates and reports to clients on project progress and deliverables- Participate in meetings and presentations to showcase our products and services to clients- Proactively identify areas for improvement and suggest solutions to enhance client experience
Requirements:- Bachelor's degree in business administration or a related field- Strong communication and interpersonal skills- Ability to work independently and remotely with minimal supervision- Proven track record of successful client service management- Proficiency in Microsoft Office and CRM software- Excellent organizational and time management skills- Ability to multitask and prioritize multiple projects simultaneously- Strong negotiation skills and attention to detail- Experience working in a fast-paced and dynamic environment
Benefits:- Parental leave to support work-life balance- Profit sharing opportunities for eligible employees- Paid sick leave to ensure health and well-being- Ongoing learning and development opportunities for personal and professional growth
Equal Opportunity Statement:Texas Instruments is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected status. We are committed to creating a diverse and inclusive work environment where all employees are valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.