Client Service Manager - Remote Work

Job Description:eBay is seeking a dynamic and experienced Client Service Manager to join our team on a part-time basis with the opportunity to work remotely. As a Client Service Manager, you will be responsible for maintaining and enhancing relationships with our clients, ensuring their satisfaction, and driving business growth.

Responsibilities:- Serve as the main point of contact for client inquiries, concerns, and requests- Develop and implement strategies to increase client engagement and retention- Collaborate with internal teams to address client needs and resolve issues in a timely manner- Monitor client satisfaction and identify areas for improvement- Provide regular updates to clients on new products, services, and promotions- Analyze client feedback and incorporate it into future client interactions- Act as a representative of the company in client meetings, presentations, and conferences

Requirements:- Bachelor's degree in Business Administration, Marketing, or a related field- 7+ years of experience in client service or account management- Proven track record of building and maintaining client relationships- Strong communication and interpersonal skills- Energetic and driven personality- Persuasion and adaptability as soft skills- Ability to work independently and prioritize tasks effectively- Proficiency in Microsoft Office and CRM software- Knowledge of e-commerce industry trends and best practices

Benefits:- Profit sharing opportunities- Remote work flexibility- Relocation allowance for potential relocation to Los Angeles, California- Positive and inclusive working environment with a focus on understanding and empathy in all interactions

Equal Opportunity Statement:eBay is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, marital status, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.