Job Description:
Campbell Soup is looking for a Client Relations Representative to join our team in Columbus, Ohio. As a Client Relations Representative, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and issues are resolved in a timely and professional manner.
Responsibilities:- Act as the primary point of contact for clients, handling inquiries, resolving issues, and maintaining a high level of customer satisfaction- Conduct research to understand client needs and preferences, and provide input to the sales and marketing teams- Collaborate with internal departments to coordinate client requests and ensure timely delivery of products and services- Proactively identify opportunities to upsell and cross-sell products to existing clients- Prepare and present reports on client feedback, satisfaction, and sales performance- Represent the company at industry events and client meetings, promoting our products and services- Stay up-to-date on industry trends and competitors to provide insights and recommendations to improve client satisfaction
Requirements:- 3 years of experience in client relations or a related field- Driven and reliable with a strong work ethic- Excellent research skills and ability to analyze data- Strong teamwork and collaboration skills- Excellent communication and interpersonal skills- Bachelor's degree in business, marketing, or a related field is preferred
Benefits:- Profit sharing- Parental leave- Vision insurance
Working Environment:At Campbell Soup, we embrace diversity and create an inclusive culture that values and respects all perspectives. We believe in fostering a supportive and collaborative work environment where all employees can thrive.
Equal Opportunity Statement:Campbell Soup is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.