Client Relations Officer

Job Description:

Principal Financial, a leading financial services company, is seeking a part-time Client Relations Officer to join our team in New York City, New York. As an Associate Level position, the Client Relations Officer will be responsible for maintaining strong relationships with clients and ensuring their needs are met in a timely and efficient manner.

Responsibilities:- Act as the primary point of contact for clients, addressing any inquiries or issues they may have- Develop and implement strategies to enhance client satisfaction and retention- Coordinate with internal teams to ensure timely delivery of services and resolutions to client concerns- Monitor client accounts and provide regular updates on their financial status- Prepare reports and presentations for client meetings- Collaborate with sales and marketing teams to identify new business opportunities- Stay up-to-date on industry trends and best practices in client relations

Requirements:- Bachelor's degree in finance, business, or related field - Minimum of 4 years of experience in client relations or a similar role- Strong verbal and written communication skills- Resilient and able to handle challenging situations with a positive attitude- Independent and able to work effectively with minimal supervision- Emotional intelligence and the ability to empathize with clients - Attention to detail and strong organizational skills

Benefits:- Vision insurance- Parental leave- Paid overtime

Working Environment:At Principal Financial, we provide an environment where technology is harnessed to drive innovation and efficiency. Employees are encouraged to embrace new tools and technologies to enhance their work experience and improve client relationships.

Deadline to Apply:May 22, 2024

Equal Opportunity Statement:Principal Financial is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel welcomed and valued.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.