Client Relations Assistant - Work From Home

Job Description:

Windstream Holdings is currently seeking a Client Relations Assistant to work from home in Indianapolis, Indiana. This is a part-time entry-level position that requires at least 1 year of experience in a related field. We are looking for a hardworking and independent individual with strong time management and research skills.

Responsibilities:- Responding to client inquiries via email, phone, or online chat- Assisting clients with account maintenance and troubleshooting- Conducting research to provide clients with accurate information and solutions- Maintaining client records and updating databases as needed- Collaborating with team members to ensure high levels of customer satisfaction- Identifying opportunities to upsell or cross-sell products and services to clients

Requirements:- At least 1 year of experience in a customer service or client relations role- Excellent communication skills, both written and verbal- Proficiency in MS Office and online communication tools- Ability to multitask and prioritize tasks effectively- Strong attention to detail and problem-solving skills- Experience working from home is a plus

Benefits:- Visa sponsorship for eligible candidates- Company-provided equipment for remote work- Gym membership reimbursement- Opportunity for growth and advancement within the company

Working Environment:At Windstream Holdings, we thrive in an environment that embraces and navigates change seamlessly. Our team is dedicated to providing exceptional service to our clients while adapting to the evolving needs of the industry. As a Client Relations Assistant, you will have the opportunity to work independently while collaborating with a supportive team to achieve common goals.

Equal Opportunity Statement:Windstream Holdings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status. We are committed to creating a diverse and inclusive work environment where all employees are valued and respected.

Deadline to Apply: May 16, 2024

Apply now to join our dynamic team and make a difference in the lives of our clients at Windstream Holdings!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.