DuPont is seeking a motivated and hardworking Client Relations Assistant to join our team. This is a full-time remote position based in Dallas, Texas, with a focus on providing exceptional client support and building strong relationships with our customers.
Responsibilities:1. Responding to client inquiries and providing timely and professional customer service through various communication channels such as phone, email, and chat.2. Managing client accounts and updating customer information in our database.3. Assisting clients with product information, pricing, and order processing.4. Collaborating with the sales team to ensure a seamless customer experience.5. Resolving customer complaints and issues in a timely manner.6. Monitoring client satisfaction and feedback to identify areas of improvement.7. Assisting in the development and implementation of customer retention strategies.8. Supporting the client relations team with administrative tasks as needed.
Requirements:1. Bachelor's degree in business, marketing, or a related field.2. 1 year of experience in customer service or client relations.3. Strong communication and interpersonal skills.4. Ability to work independently and adapt to changes in a fast-paced environment.5. Excellent organizational skills and attention to detail.6. Proficiency in Microsoft Office and CRM software.7. Ability to prioritize tasks and manage time effectively.8. Must be a team player and willing to cooperate with colleagues.9. Proven track record of building and maintaining positive client relationships.
Personality traits: Hardworking, independentSoft skills: Adaptability, cooperation
Benefits:- Profit sharing- Travel opportunities- Vision insurance
Working environment:At DuPont, we believe in fostering a flexible work environment that adapts to change with speed and efficiency. We encourage collaboration and innovation, and we provide our employees with the support they need to succeed.
Equal Opportunity Statement:DuPont is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees are valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Deadline to apply: May 16, 2024How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
