Job Overview: Maintenance Manager
Responsible for performing preventative and regular maintenance and repairs to all areas of the hotel to ensure our guests have an outstanding stay. Additional responsibilities include driving hotel airport shuttle, assisting housekeeping teams, maintaining pool area, assisting with meeting room set up, maintaining a clean and organized working area. Also, responsible for the security of hotel inventory and assets such as tools, supplies, furniture, fixtures, and equipment.
At
InnTrusted
hotels, we want our guests to feel rested, energized, and ready for the day ahead of them. This means we need team members who demonstrate the following service behaviors:
·
Make a connection:
Show guests that they are important and make them feel at ease by taking time to acknowledge them in a friendly way.
·
Be Helpful:
Familiarize yourself with all the services in the hotel and the local area to answer any question and give guests what they need to find their own way.
·
Be efficient:
Take ownership and play your part to get things done by making things easier for guests.
Duties and Responsibilities:
Financial Returns:
· Participate in the preparation of the departmental operating budget. Monitor and control expenses with a focus on energy management, preventative maintenance, and capital planning.
· Lead hotel renovations and maintenance projects. Negotiate contracts and ensure timely completion of projects within budget.
People and Team Work:
· Provide mentoring, coaching, and regular feedback to help manage conflict and improve employee performance.
· Educate and train employees on compliance and standards regarding safety regulations. Ensure team is properly trained and has the tools necessary to perform tasks safely.
· Communicate with all departments to stay informed of maintenance needs and ensure timely responses to guests.
· Responsible to know, understand, and fulfill the InnTrusted Mission Statement.
· Create guest satisfaction by providing fast, friendly and genuine hospitality.
· Respond to all emergency situations in accordance with established policies and procedures.
· Responsible for maintaining hotel key security.
Job Functions:
· Assist with troubleshooting and repairs of building and installing systems to include: plumbing systems, laundry equipment, roofs, drains, shop, grounds equipment, swimming pool and HVAC.
· Carry out preventative maintenance program to ensure facility is maintained.
· Clean, lubricate and service a wide variety of pumps, valves, pneumatic controls, and electrical, mechanical.
· Possess competent knowledge of the use and care of tools and equipment used in facility and ground maintenance.
· Maintain and operate safety/fire systems and smoke detectors.
· Perform plumbing, electrical, carpentry and snow removal when necessary.
Responsible Business:
· Maintain and order parts and supplies in a timely and efficient manner while minimizing waste and maintain "green" initiatives.
· Listen, apologize with empathy, find a solution, and follow through when resolving guest problems.
· Follow the lost and found program.
· May supervise a small maintenance team.
Physical Requirements:
· Walking and standing required throughout the entire shift.
· Reaching, bending, carrying, stooping throughout the entire shift.
· Lifting up to 100 pounds.
· Knowledge of cleaning chemicals and how to safely use them.
· Report safety hazards, accidents, and injuries immediately.
· Driving passenger van. Valid driver's license and clean driving record required.
All Employees must be willing and able to adhere to our Employee Handbook policies and pass our pre-hire drug test.
This hotel is owned and operated by InnTrusted LLC. Our management style focuses on each employees growth and development. By providing tools, support, training, and educational opportunities, the employees at InnTrusted are encouraged to develop their professional goals and attain them. We experience little turn over, especially in our top management positions. Our hotel teams are continually exceeding expectations and producing award winning properties.
The InnTrusted Mission Statement:
We are guided by our relentless focus of being the industry leader in hospitality management. Our mission is two fold: to create a culture of success and stability for our employees and their families; and to build lasting and memorable relationships with our guests, one outstanding stay at a time.
Our Core Principles:
· Confident and empowered employees who exceed guest expectations.
· Consistent and exceptional service to every individual, every day.
· Committed to our employees and to celebrate our success at every opportunity.
· Compassionate in our communities where we live and work.
This job reflects management's assignment of essential job functions. It does not restrict management's right to assign or reassign duties/responsibilities to this job at any time.
Signature________________________ Date________________________
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
On call
Supplemental pay types:
Bonus pay
Education:
High school or equivalent (Preferred)
Work Location: In person
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